Clarification Text Regarding Personal Data Protection
Dear Website Visitors,
We, Ajans Amintas Medya Reklam Turizm Sanayi ve Ticaret Limited Şirketi (“Clinic”), as the “Data Controller”, would like to inform you about your personal data processed within the scope of the Personal Data Protection Law No. 6698 (“Law”) and our practices regarding the processing of your personal data.
This text contains a clarification text regarding your personal data processing activities on https://odiaclinics.com/ ("Website") and our communication channels in order to benefit from/get information about the relevant treatments and services ("Service” or “Services") offered to prospective patients of our Clinic. You can access the cookie policy regarding personal identification processed through cookies on the website from the relevant tab on the website.
1. What are the Purposes of Processing Your Personal Data and What Personal Data Do We Process?
Communication Activities
If you fill out the contact form available on the website or contact us via our phone number, some of your personal data may be processed. In this context; If you request information about the services, we offer by contacting us, we will determine whether the Service you request is within the scope of the services offered by our Clinic, carry out information and communication processes for you regarding this, and if your communication purpose is a suggestion or complaint, this purpose will be concluded in the most appropriate way and returned to you. ID (name and surname), contact (phone number, e-mail) in order to provide you with a return call, to create an appointment if you request, to arrange your appropriate appointment time according to the Service you requested, and to contact you in possible cases regarding your appointment (change, postponement, cancellation, etc.). e-mail address), customer transaction (subject of communication, type of treatment you request, purpose of communication request, notes and messages you send to us, appointment date and time) information will be processed.
Personal Data Protection Processes: The identity (name, surname, signature), contact (phone number, e-mail address) and customer transaction (records regarding clarification/explicit consent transactions) that you will enter in the forms passed to you within the scope of the Law for the purpose of storing the records regarding the clarification made and explicit consents obtained in accordance with the Law, distinguishing the records regarding the patient candidates from each other, ensuring the security and verification of the approval transactions, exercising the relevant legal rights in case of a possible complaint/legal dispute and fulfilling the obligations are processed. In case you make an application to us as a relevant person, your identity (name and surname, TR ID number, signature, if written application), contact (e-mail address, telephone number, fax number) and customer transaction (subject matter) will be processed for the purpose of replying the application in accordance with the Law.
Legal Processes
The identity (name and surname), contact (phone number, e-mail address), customer transaction (clarification date, channel, method, scope and related records) will be processed for the purposes of exercising any kind of lawsuit, response, demand and objection rights and obligations against official institutions and organizations such as the court, enforcement offices, Personal Data Protection Authority, Ministry of Health, tax offices, and carrying out discussion and negotiation processes regarding disputes, proving the disclosures made pursuant to the Law in case of a possible complaint/investigation.
In case you make an application to us as a relevant person, your identity (name and surname, TR ID number, signature, if written application), contact (e-mail address, telephone number, fax number) and customer transaction (services requested and relevant details) will be processed for the purpose of replying the application in accordance with the Law.
2. To Whom and For What Purposes Can We Transfer Your Personal Data?
We can transfer your personal data to
• Suppliers: service providers for the purposes of receiving product and service support in relation to the matters of IT Technologies or consultancy requiring expertise (suppliers from whom maintenance/repair/development services are received, suppliers from whom website server services are received, those who provide legal consultancy services, those who provide e-mail server services, suppliers who provide patient tracking and management system services),
• Public Institutions and Organizations: Authorised public institutions and authorites for the purposes exercising our response rights to be able to fulfill our obligations to provide information, documents and other related obligations to authorized public institutions and organizations and judicial authorities, and to exercise our legal rights such as rights of action and reply.
3. What is the method and legal reason for collecting your personal data?
Your personal data will be collected by means of (i) automated tools, such as recording the records in digital environments related to the obligation to provide information in our systems, entering your appointment information in our appointment registration system, recording the received information in our system in case you are contacting us through instant online messaging application, by phone, sending message, leaving comments to our social media accounts or filling the contact form on web-site or recording your tracks and transactions on website to your device through cookies in case you consent the use of cookies or (ii) by non-automatic methods such as physical sharing by official institutions and organizations (case file, warning, notification, etc.), obtaining the records in writing to the obligation to provide information.
Your personal data will be processed based on:
The legal reason of "provided that it does not harm the fundamental rights and freedoms of the person concerned, it is mandatory to process data for the legitimate interests of the data controller" in relation to the communication activities,

The legal reasons of "the obligation of the data controller to fulfill his/her legal obligation", "the obligation of data processing for the legitimate interests of the data controller provided that it does not harm the fundamental rights and freedoms of the person concerned", "the obligation of data processing for the establishment, use or protection of a right is clearly stipulated in the law" and "the obligation of data processing for the protection of a right" in relation to the legal processes,

Legal reason of "provided that it does not harm the fundamental rights and freedoms of the person concerned, it is mandatory to process data for the legitimate interests of the data controller" in relation to the necessary cookies and, as for the other optional cookies, based on the explicit consent that will be given by you at your first entry to the website.
4. What are your rights?
You can always apply to us at any time regarding your personal data processed by us as part of your rights granted under article 11 of the Law. You can submit your applications by making a written application to the address below or by sending an e-mail from your e-mail address registered in our system. (We would like to remind you that the relevant request must comply with the conditions set out in the Communiqué on the Procedures and Principles of Application to the Data Controller.)
Written application address: Akarca Mahallesi, Mustafa Kemal Bulvarı, no 162 Fethiye Muğla
Online application: ajansamintas@gmail.com